MTB Warranty

Your #FASSTFAMILY Promise

We share your passion. We ride, we race, we crash. Which is why we're committed to developing world class products that offer true value to your time on the bike while providing you with the best customer service you've ever experienced. We're here to work together with you to solve any problems, issues, or questions you may have. Reach out, we'd love to hear from you. 

                                                       

Craftsmanship Guarantee

We expect you to use your Fasst MTB products as we do, everyday. Ride them, enjoy them, love them, that's what they are made for.  We guarantee our product to be free of defects in material* or craftsmanship for 5 years from the original purchase date for the original owner. Valid proof of purchase is needed, if you bought the bar direct from us, we'll have record. Normal wear and tear, abused, misused, improper installation, lost, or modified products are not covered by our Craftsmanship Warranty.  Customer is responsible for all shipping charges concerning Craftsmanship warranty claims. If you believe you have a craftsmanship issue please call or email us to receive an RA#.

*Please note that the craftsmanship guarantee for materials doesn't apply to the pivot bushings or elastomers as they are a "wear" item that the lifespan is variable depending on operating conditions (e.g mud or silt) and can also be damaged in a crash.  The pivot bushings and elastomers are available to purchase in our Factory Fresh kits

 

Damage Warranty

In the event of damage caused by a crash, abuse, wear and tear, improper installation, or modified we offer a 50% off retail warranty to the original purchaser for the lifetime of the product.  

Customer is responsible for all shipping charges on all warranty claims. 

2nd hand purchases are not covered by our warranty. Warranty coverage is only available to the original purchaser with valid proof of purchase.  

Warranty claims can go directly through us or your local dealer.  

If you believe you have a damage warranty claim please email sales@fasstcoaustralia.com.au to receive an RA#.